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This is the sanitized version of my curriculum vitae. A full version us available upon request to registered users.

A product development and R&D executive driving high-concept production in Fortune 500 companies. Leverages Open Innovation to create next-generation technology. Pioneered entry into the International Consumer Electronics Show (CES) with market-winning systems.

Orchestrated Whirlpool’s Integrated HomeSolutions, a $25M+ internal startup and joint venture/competitive development alliance composed of web-connected kitchen appliances

  • Designed the software/services/product portfolio and attendant business cases, installed department and teams.
  • Established and liaised with partner companies IBM, Microsoft, Panasonic, Samsung, and others.
  • Generated $14M in PR with <$500K investment piloting MEALTIME, an 8-week, 20-family real-world test.

Initiates groundbreaking market opportunities by envisioning possibilities and sparking teams to deliver

  • Developed $500M business case and delivered new-concept Remote Diagnostics Capabilities, allowing distance servicing of product, lowering service costs 25% per unit sold.
  • Originated acclaimed “concept” prototypes, such as a TV-microwave, Centralpark™, as well as confidential items currently in development.

Jürgen’s vision, intuition, and business acumen compel him to think beyond markets and capabilities. These innate abilities coupled with a diverse academic and professional background allow him to immediately add value.” – Chad Lange

PhD, Production ManagementNeural Networks in Industry – Paderborn (Germany)

Diplom-Kaufmann (MBA equivalent), Production Management & Applied ITPaderborn (Germany)

Certifications – New Product Development Professional, PDMA PRINCE2 Foundation

Finance for non-Financial Managers, Executive Education University of Michigan

Associations – PDMA – Royal R&D Society (UK)

Employment History

Managing Director - SarJay GmbH - 2006 to Present

  • Founded and led a product development and launch consulting agency, focused on high-tech, vanguard products under confidentiality agreements due to competitive technology environment.

Whirlpool Corporation

Director, Advanced Concepts and Technologies - 2005

  • Managed an $8M+ budget to deliver marketable innovations of next-generation electronics controls/user interfaces.
  • Consolidated Connected Home, Advanced Electronic Research, and Advanced Concepts and Technologies into the Global Electronics and Software R&D Group, driving synergy to an unparalleled culture of change, energy, and originality.

Director, Connected Home - 2002 to 2004

  • Restructured from market launch to aggressive R&D operations; propelled enterprise from “standard” appliance company to world-class developer and innovator by pioneering Open Innovation.

Director, Integrated Home Solutions/Services - 2000 to 2002

  • Commercialized a world-first digital product offering, interconnecting kitchen appliances with a suite of software and an extensive service component.
  • Orchestrated strategy with a $10M budget, conducting user-need analysis, product portfolio and business case design; recruited cross-functional teams, oversaw software development, and formed the retail launch team.

Director, Information Security and Audit Compliance -1999

  • Conceptualized and executed the security architecture, policies, and communication strategy companywide, proactively protecting the expanding on-line portfolio of information and products.

Analyst, SAP & E-Commerce, North America -1997 to 1999

  • Co-developed eCommerce strategy to introduce cyber solutions in an “off-line” company, implementing Extranet B2B applications still in use today and touching off the digital revolution within Whirlpool.
  • Reduced costs $25M+ by integrating online marketing, order processing, and employee portal under one unit.

Managing Director and Founder -Solo ê 1995 to 1997

  • Provided consultation and software development services, delivering client/server applications; pioneered paperless logistics office, reducing manual labor 600% and reducing cycle-time from 10 days to 3 days.
View Juergen (Jay) Heuer's profile on LinkedIn

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